Articles by Laurie Berger

38 articles since 2004

1-800- I-am- truly- fed-up

Travel | By Laurie Berger | September 3, 2006
PITY the poor passengers who must phone airlines to do anything these days – change a reservation, redeem vouchers, get an upgrade or track lost bags. Read more
 

Hang on, fliers, as LAX rips up its 2nd-longest runway

Travel | By Laurie Berger | July 30, 2006
AS if air travel this summer hasn’t been stressful enough, the ride may get bumpier for LAX passengers. Read more
 

With Caribbean’s hurricane risks this fall come good deals

Travel | By Laurie Berger | July 2, 2006
THERE’S a good reason Southern Californians don’t go to the Caribbean: Hawaii is closer and cheaper. Read more
 

There’s a dented fender on my bill!

Travel | By Laurie Berger | July 2, 2006
RENTING a car in Europe this summer? Read more
 

Making waves over cruise fare

Travel | By Laurie Berger | June 11, 2006
A frequent cruiser is given a double discount and then is charged $9,000 when the mistake is discovered. Read more
 

Demise of the optional gratuity

Travel | By Laurie Berger | May 21, 2006
TIPPING is a traveler’s last resort for getting and rewarding good treatment. Read more
 

Job 1: Goof-proof your trip

Travel | By Laurie Berger | May 7, 2006
WHAT options do travelers have when a travel agent makes a mistake but denies it? Read more
 

No berth when due date is close

Travel | By Laurie Berger | April 2, 2006
ONE passenger was turned away at the dock because she was too pregnant. Read more
 

For a complaint to be heard, don’t yell louder, get smarter

Travel | By Laurie Berger | March 5, 2006
AT a time when computers, not humans, are making bookings and fielding complaints, the old-fashioned ways of griping often don’t work. Read more
 

Diamonds aren’t forever if you check them in your luggage

Travel | By Laurie Berger | March 5, 2006
DESPITE repeated warnings to leave cameras, diamonds and other valuables at home when flying, travelers continue to check and lose. Read more
 
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